Refund policy

Return and refund policy

Walker Pro Motorsport sells products and workshop services. They are handled separately.

How to contact us
Email help@walkerpromotorsport.com before you ship anything back. Include your order number and the product. Unannounced returns to 8701 Cross Park Dr Unit 110, Austin, TX 78754 will not be accepted.

Half cages, roll bars, and other WPM fabricated cages
 These are made to order.

• You may cancel until powder coating is completed.
• Once powder coating is completed, the order cannot be cancelled or returned.
  

Wrong chassis, year, or use is not grounds for a return if that was not confirmed with us before production. Custom colors and finishes follow the same cage rules.

If we built the wrong specification, or the part arrives damaged in shipping, email us immediately with photos so we can inspect and make it right.

Other parts
Stock and branded parts may be returned within 30 days of delivery if they are unused, in original packaging, and in sellable condition. Return shipping is the buyer’s responsibility unless we sent the wrong item or it arrived damaged. Opened, installed, or modified parts cannot be returned.

Workshop services
Deposits and billed shop labor are for work scoped to your car. They are not product returns.

Damages and issues
Inspect the shipment when it arrives. Contact us right away if the item is defective, damaged, or incorrect.

European Union 14 day cooling off period
If the merchandise is being shipped into the European Union, you have the right to cancel or return eligible orders within 14 days, for any reason and without a justification. The item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. Made-to-order cages, roll bars, and custom finishes remain subject to the cage rules above.

Refunds
We will notify you once we have received and inspected a return, and let you know if the refund was approved. If approved, you will be refunded on your original payment method within 10 business days. Banks can take additional time to post the refund. If more than 15 business days have passed since we approved a return, contact help@walkerpromotorsport.com.